VinCop Privacy Policy

VinCop.com provides services through this web site directly and by offering services from affiliates and/or third-party advertisers through this web site. In this document, we may refer to the web site as "our web site" or "the web site" and to services we offer as "our services" or "the services". We refer to VinCop.com as "we", "our", or "us" as well. Services offered by third parties through this web site are referred to as "advertiser services", "affiliate services", "third-party services", and other derivatives of these terms. The primary services provided by VinCop.com through this web site are connection and administrative services to help our customers and users access third-party finance companies and dealerships, and allow them to conduct research through our consumer research resources. VinCop.com is not a lender, automotive brokerage, or automobile dealership, and we do not provide car buying, auto financing or lending services of any kind.

This Privacy Policy covers the information we collect when you are accessing and using VinCop.com, why we collect that information, how we use the information we collect, and the options you have to block, access, and update that information. Please make sure you review this Privacy Policy carefully and let us know if you have any questions regarding our use of information.

NOTE: If you do not agree to this privacy policy, please do not access or use this web site or any of the services offered through this web site.

Note also that third-party advertisers and service providers who advertise and offer their services via VinCop.com may have their own privacy policies and we have no control over their actions and activities. Because of this you should also make sure to review any third-party web site's privacy policy and terms of use that you access via any link or advertisement provided on VinCop.com.

Note that we may revise and/or update this privacy policy from time to time. We will not notify you of the changes so please check back from time to time to review the latest version.

Personal information we collect when you are using VinCop.com

Personal information is that information that can be used to locate, identify, contact, or otherwise gain insight into your personal situation. This includes other information that may be associated with your personal information. When you use VinCop.com and utilize the services we offer, depending on your request for services, we may ask for the following information from you directly:

  • General contact information to allow us to contact and communicate with you. This may include your name, address(es), email contact information, and phone number.
  • Transaction information that basically tells us how you interact with and use VinCop.com, any associated services, email information, information about how you interact with the web site when making a transaction, and how you interact with advertisers, third-party affiliates, and others who advertise or make services available through VinCop.com.
  • Geographic location information from your mobile device (location information and/or IP Address) or desktop computer (IP Address) but only if your mobile device transmits this data have activated a mobile application option on the web site.
  • Personal profile information that may assist us currently or in the future with improving your user experience and in providing you with offers that are more appropriate for your areas of interest or needs. This may include things like your social media preferences and/or demographic information such as your gender, birth date, and age.

In the collection of information noted above, you will know what information we are collecting through VinCop.com because you will provide it to us directly and voluntarily. If you do not wish to provide any of this information, you simply do not need to input it into our form. Note however that without providing certain information you may not be able receive certain services that are offered through our web site.

How we use your personal information

We may use the personal information we collect from you in one or more of the following ways:

  • To provide your information to a third-party advertiser or affiliate when you request that we do so to assist with a connection service or other request made by you.
  • To enable features and other options made available from the site and to retrieve and provide analysis and review of data you choose to enter into the site.
  • To send you notices or other important information.
  • To provide you with offers, advertisements, new product information, promotions, or other information via the web site, email, text messages, telephone contact, or other methods when you request that we do so.
  • To ask for your feedback and evaluation to improve the web site and services offered on the web site to improve your user experience when accessing the web site.
  • To meet contractual obligations.
  • To send you confirmations, emails, technical notices, security alerts, updates and general support and administrative messages.
  • To manage the web site's administration, support functions, program or offer fulfillment, or other administrative purposes.
  • To provide technical support, customer service, and program support.
  • To administer any promotion such as a sweepstakes, contest, general promotion or other program or event sponsored by VinCop.com or any of our advertisers or affiliates.
  • To prevent fraudulent or potentially illegal activities, or to comply with any legal requirement or law.
  • To facilitate internal requirements or purposes such as data analysis, audits, general research, or research to improve our services, products, advertising, communications and other programs.

In addition to the above, we may use your personal information that we collect for other purposes that we disclose to you at the time that the information is collected or with your consent.

Please note: You acknowledge and agree that when you submit a Financing Request form and/or request a quote, that you expressly authorize us and up to six (6) third-party affiliates to contact you in connection with each application and/or request regardless of whether or not you are listed on any or all "Do Not Call" lists.

Sharing of your personal information

We only share your personal information under certain situations. Sharing of your personal information with third parties may take place under the following circumstances:

  • We may engage with third parties in order to assist us with services performed on your behalf including data analysis and analytical activities, payment processing, maintenance services, assisting in general or direct marketing efforts including email communications, text messaging, or phone contact as well as for surveys and feedback requests and general customer service and support activities.
  • Your personal information, and the contents of all your communications with us on or through our web site or associated programs may be both accessed and/or monitored as necessary to facilitate the operation of VinCop.com and may be disclosed:
    • To comply with or satisfy any applicable regulations or laws.
    • To protect the rights or property of VinCop.com, or to enforce the Terms of Use of the web site.
    • To defend ourselves in any type of litigation or regulatory action.
    • To comply with a requirement to disclose such information in response to a legal process when we have a good faith belief that such disclosures are required and appropriate (for example in the case of a court order, subpoena, or other legal requirement or compulsion).
    • To intervene or prevent actions where we believe the web site or any associated service or program are being used in the commission of a crime or for criminal activity including to report such actions or to exchange information with other companies or organizations for the purposes of fraud protection or risk management.
    • To respond to an emergency that poses a threat to your health or safety, or to the health or safety of another person or to the general public at large.
  • In the event of our need to obtain debt financing, or facilitate a merger, acquisition, or sale of assets by or with another company or organization, or a similar business transaction occurs, we may need to disclose and/or transfer all information we have about you, including your personal information, to the successor company.
  • Your personal information may be shared with affiliates or other third parties.
  • Some services offered on VinCop.com are offered by co-branded partners or affiliates with which we are associated. Should you use or request information about such a service, the privacy policy of both entities may be displayed to you and/or may apply. In this case, both VinCop.com and the affiliate or partner will receive the personal information you provide.
  • We may share your personal information for any other purpose(s) which are disclosed to you at the time your personal information was collected or with your consent to use your personal information.

Other information that we collect

As part of your use and access of VinCop.com, we may also collect certain technical information during your use and access of the web site. This information may include information about the type of computer you are using and your browser, including your IP address, browser type, domain name from which you accessed the web site and other hardware or software information. If you choose to access our web sites and associated services from a mobile device we may also collect a unique identifier assigned to that particular device (UDID), the general "GPS" location, type of device used, or other information for that device in order to provide content to that device. We may also collect information about your access and use of VinCop.com such as the time and date of your visit, the pages you viewed, any actions you took, the amount of time you stayed on the web site, when you returned to the web site and the number of times you returned, and other "click-stream" data. This data may be shared with affiliates or other associated organizations who referred you to our web site and who will use this information to improve and enhance their referring activities or offerings and to optimize who else they refer to VinCop.com. In addition, this information may be shared with affiliates and others who help us serve advertisements and offers on web sites and networks that are not controlled by VinCop.com. This may include activities such as the placement of a "conversion pixel" on a page on VinCop.com and an affiliate or marketing partner uses that pixel to provide better quality traffic that they send to us or having a tracking pixel placed for similar activities or uses.

Use of "Cookies"

As part of our general processes, we may use cookies or other technologies used for tracking purposes. These may include browser cookies, pixels, beacons, and other technologies including Adobe Flash technology). The design and intent of cookies is that they are not to be used to obtain data from your hard drive, your email system, or gather any other personal information about you. To protect your privacy we do not use cookies to store or transmit personal information about you on the Internet. Cookies are generally used by us to remember you when you return to the web site, to evaluate and analyze trends, to monitor site visitor and customer usage activity, to provide administrative services to the web site, to identify and gain information about general user behavior on the web site and to gather basic demographic information about our users, to allow us to provide more customized content, promotions, or offers on VinCop.com and through the services we offer, and to conduct research to improve VinCop.com and any associated offers, content and/or services.

Note that you can set your Internet browser to give you warnings about attempts by us, or others, to place cookies on your computer. You can also use your browser to limit the type of cookies you allow or to eliminate the use of cookies altogether. Note that Adobe Flash cookies operate in a different manner than browser cookies and the tools to manage cookies made available by your web browser may not remove these flash cookies. Important: Should you choose to disable cookies, you may lose access to areas of the web site and some of the features and functionality of VinCop.com may not function properly for you. It is also important to note that third-party advertisers and other affiliates may place advertisements on the web site. VinCop.com does not control or in any way manage the activities of these advertisers and/or affiliates and these organizations may also use cookies or other technologies. The practices of these affiliates and advertisers are subject to their own policies.

Choosing to opt out of any requested communications

With regard to VinCop.com and any associated services, "Requested Communications" include email and text message communications about services you have requested, communications of other offers through various channels for information and offers you have requested, as well as general and promotional communications related to services offered on or through VinCop.com. All of these will only be sent to you if you have requested them expressly or consented to receive them. After you have requested these types of communications, you may "opt out" of receiving them by using one of the following methods:

    • Select the "unsubscribe" or "opt out" link at the bottom of any email communication, or follow the "opt-out" instructions included in any email communication from us.
    • If you are receiving text messages on a mobile device, reply to the message with the words "stop" or "end".
    • Contact us by sending an email from www.vincop.com/contact.php and provide us with specific instructions in the email as to what information or offers you no longer wish to receive. Important: You must include your name and contact information in any "opt-out" communication.

Protection of your personal information

VinCop.com has implemented reasonable and appropriate administrative, technical, physical, and data security procedures and controls to protect and safeguard your personal information against unauthorized disclosure, access, loss, alteration, or misuse. NOTE: No method of transmission via the Internet nor is any method of electronic storage is 100% secure. Because of this, we cannot assume responsibility for unauthorized access to the servers and systems that are used for our business purposes. In addition, we work with third party affiliates who provide services and collect payment and personal information. These parties are not permitted to store, retain, or use your personal information except for the sole purpose of processing payments or acting on a service request made by you. As part of our general business practices, we use Secure Socket Layer (SSL) technology to encrypt transmission of your personal and/or billing information.

Links to other websites and services

The VinCop.com web site may provide links to other web sites or link to other services offerings that are operated by affiliates or third-party advertisers or providers. The web site may also carry advertisements, offer content, or provide functionality, general information, newsletters, contests, or applications created and maintained by these third parties. VinCop.com does not exercise any control over these third party sites and offerings. We are not responsible for the actions of these third parties and their privacy policies. It is important that you, upon leaving the VinCop.com web site, via a link, by clicking on an advertisement, or by enabling a third party service, that you check the privacy policy and terms of use of any third party web site. A link or advertisement provided on VinCop.com does not in any way imply that we endorse, authorize, or in any way represent the third party or any offering made by that third party, nor is it an endorsement of their privacy or information security policies or practices.

International users of VinCop.com

VinCop.com is headquartered in Castle Rock, Colorado in the United States of America. The VinCop.com web site and associated services provided by us through the web site are hosted in the USA or are hosted with service providers who are headquartered in the USA. If you reside outside the USA, you should be aware that any information you provide to us or that we obtain as a result of your using this web site, any associated services, or any requests for connection services or other programs made by you may be processed in and transferred and stored in the USA and will be subject to USA laws and regulations. Note that USA data protection and privacy laws and regulations may not be the same as those in your country of residence

Privacy of children and minors

VinCop.com and the associated services are not intended for anyone under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are under the age of 18, please do not disclose or provide any information. If we learn that we have collected information from a child under the age of 18 we will take steps to promptly delete their personal information. By using VinCop.com and any associated services or providing us with your information, you consent to the collection, storage, transfer, and processing of information to and in the United States of America.

Contact

For questions or concerns about this Privacy Policy or our practices, please contact us.